Faqs
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frequently asked
questions
GLASSES SUNGLASSES & LENSES
All products listed on our website are 100% genuine.
We buy our products direct from official suppliers and manufacturers. Buy in confidence from us.
All our prescription lenses are of premium quality.
All lenses are manufactured according to British Manufacturing Standards.
We only supply premium quality varifocals with widest viewing area for distance, reading and intermediate vision.
Buy in confidence for clear comfortable vision.
PAYMENTS & GUARANTEES
We use square as our partner to accept payments and its 100% secure.
You can pay via Visa or Mastercard.
All our products come with one year manufacturing gurantee.
Order in confidence today.
ORDERS SHIPPING & DELIVERY
All non prescription orders are dispatched same day and will be delivered within 48 hours for UK, we use Royal Mail as our delivery partner.
All prescription orders will take 7 to 14 days for delivery.
Yes we ship internationally. International orders can take upto 20 days, we use Royal Mail as our delivery partner.
You may have to pay import / custom charges, these are not covered by us.
Even though we offer you refund we strictly recommend you try the glasses in our shop or at your local opticians (if the same model is available) before placing any orders with us, we are a very small family run business and returns are very costly to our business. Please be 100% sure you will keep the glasses, thank you.
We do not allow returns or refunds for international customers.
We would advise you to have another eye test to make sure the prescription supplied to us was correct from your optometrists. If that is correct then you can return it back to us for our in house inspection, if we have made a manufacturing error we will put it right.
For international customers they would need to make own arrangements for delivery to us and then back to them.